Why Reviews Matter

Leaving reviews is a great way to share your experience, build trust within the community, and help other members make great connections. Reviews are straightforward, so you can easily leave or request reviews.

Reviews are subject to our terms of service. Community guidelines, like being genuine, kind, and lawful, apply to all members. Please respect others to keep the platform safe, respectful, and useful for everyone.

How to Leave a Review

Once you've engaged with a profile, you can share your thoughts anytime.

Reviews have cooldown periods. You can only review the same person once every 30 days as a way to prevent spam or abuse. So the button will be disabled if you try too soon.

1. Navigate to the Member's Profile

Go to the profile page of the person you wish to review. Next to the 'Send Message' and 'Favourite' buttons, click on the 'Review' button. From the dropdown menu that appears, select 'Leave Review'.

2. Select Which Profile You're Reviewing From

A pop-up window will appear titled "Submit Review". Select the profile you'd like to leave the review under.


If you have more than one profile (e.g. a personal and a show profile), choose the relevant one that is for the collaboration.

3. Rate Your Collaboration

Next, you'll be prompted to choose your star rating from 1 to 5.

• ⭐️⭐️⭐️⭐️⭐️ Excellent
• ⭐️⭐️⭐️⭐️ Very Good
• ⭐️⭐️⭐️ Ok
• ⭐️⭐️ Not Good
• ⭐️ Very Poor

4. Write Your Review

After selecting a star rating, a new screen will ask, "How did it go?". In the text box provided, write about your experience. Be specific and constructive.


This feedback will be displayed publicly on the member's profile. Please be aware, there's a character limit for the review.

5. Grant an Award (Optional)

To further highlight the member's positive attributes, you can grant them one or more awards. These awards help other users quickly identify valuable members of the community.


You can choose from options such as:

• Great Listener
• Engaging Conversationalist
• Helpful Resource
• Positive Attitude
• And more...

Select the checkboxes for the awards you'd like to grant and then click 'Submit'.

6. Confirmation

That's it! You'll see a green banner at the top of the screen confirming, "Your review has been sent!" and a final pop-up thanking you for your feedback.


Your review will now be visible on the member's profile under the "Member Ratings & Reviews" section, accessible to the entire community.

How to Request a Review

Once you've engaged with a profile, you can ask others to share their thoughts in a review request.

1. Go to the Member's Profile

First, navigate to the profile of the person you want to request a review from. Click the 'Review' button located next to their name. From the dropdown menu, select 'Request Review'.

2. Select the Profile You Want Reviewed

A pop-up window will appear titled "Request a Review". You'll be asked to 'Select a profile'. Choose which of your own profiles you would like this person to leave a review for.


This is especially useful if you manage both a personal profile and a show profile.

3. Write and Send Your Request

After selecting a profile, you will be prompted to write a short message. You can use the default text or personalise it to remind the member of your recent collaboration. This message will be sent directly to them.
When you are happy with your message, click the 'Submit' button.

4. Confirmation

Once you click submit, your request is sent! A green confirmation banner will briefly appear at the top of the page confirming that "Your request has been sent!".


What happens next? The other member will receive a notification with your personalised message. The notification will include a direct link that takes them to the review page for your profile, making it quick and easy for them to leave you feedback.

Leaving or Requesting Reviews from the Inbox

If you've recently been in contact with a member, you can also start the review process directly from your message inbox.

1. Navigate to your Inboxes from the main menu.
2. Find the conversation with the member you wish to review.
3. Click the three-dot menu (...) on the right-hand side of their name.
4. Either select 'Leave Review' or 'Request Review' from the dropdown menu. 

Then follow the same process, as in selecting a profile, giving a star rating, writing your review, etc.